© Copyrights 2015 DERNOOK تكييف مركزي تكييف مركزي الدمام تكييف مركزي الخبر

DERNOOK HISTORY
DERNOOK HVAC/R provides a system of technical procedures and operational best practices that help our clients protect their assets, save money, and reduce risk. Our Code of Ethics guides us in our commitment to our customers, quality of service, our local community, the environment and our employees.

TESTIMONIALS
"I have used DERNOOK HVAC/R for multiple projects and support in both my business and my home. They have upgraded my A/C systems, managed propane conversions, and each project has gone flawlessly and stayed within the time and budget they projected. Having used many service vendors over the years I will say I am thrilled to have finally found an honest, reliable, and well-priced team and will highly recommend them to anyone who is looking for the same."
Kumar, Rajesh [Tubular Products] / Business Owner / AMTPJ, EP

MARKET ANALYSIS
Our principal product consists of quality Services and Maintenance to Central Plant Ventilation and Air-conditioning installations, contracting to larger organizations that concentrate on installations and construction. The area of the biggest growth in the Air conditioning construction and maintenance market is in the area of individual units like Concealed and Package units, for which we've established service teams to cater for this requirement. Responses from our customers indicate that our service enjoys an excellent reputation and we fully intend to continue this trend. Enquiries from prospective customers suggest that there is considerable demand for our services. Relationships with leading OEMs (Original Equipment Mfg.), retailers, manufacturers and distributors substantiate the fitness of DERNOOK HVAC/R for considerable growth and accomplishment in our industry/area.

IN DOING THIS WE ARE GUIDED BY THESE CORE VALUES:

  • Superior Service: We place customers at the center of our activities and our quest to satisfy their needs which drives everything we do.
  • Teamwork: Our biggest and most important resource is our people and we put together the diversity of our skills to achieve success.
  • Reliability: Our commitment to service is embodied in our belief in the ISO 9000 family of quality standards, which we will use to ensure continuous improvement of both our customer service and product offering.
  • Innovation: We continuously seek new ways to add value to our stakeholders’ business, be they customers, employees or suppliers. We believe in win-win relationships.
  • Professionalism: We live by a results oriented culture. Ethics, fairness and honesty are the hallmark of our business relationships.
  • Excellence: We are determined to keep walking the road of ISO 9000 quality standards to continuously improve our customer service and product offering.


DERNOOK HVAC/R team enjoys an established record of accomplishment of excellent service for our customers. Their expressions of satisfaction and encouragement are numerous, and we are continuing our advances and growth in the property services marketplace with more unique and effective services.

history and market analysis

OUR VISION
To be the leading distributor and repairer of Ventilation, Air Conditioning (HVAC/R) and refrigeration systems and allied products in the Kingdom and within the GCC region by the year of 2018.

OUR MISSION
DERNOOK HVAC/R mission is to provide innovative, practical and top-quality services that save time, money and improve the way building services operate. We believe our first responsibility is to the customer who uses our services.

OUR VALUES
To conduct our business with honesty and integrity to develop a sustainable mutually beneficial relationship with our clients and suppliers to achieve sustained growth and profitability.

DERNOOK HVAC/R (VI / MI / VA)